• Case Study

Quest Alliance: Learning how to learn

  • Source : ISDM & CSIP
  • 1 January 2023
Quest Alliance emerged during India’s digital revolution, aligning with technology-driven changes in education and employment. Based in Bengaluru, it has grown with support from leading financial, IT, and development organisations. Founded in 2005, it expanded rapidly from a small team in 2009 to 234 employees managing INR 62 crore in 2022. Despite its growth, Quest remained committed to investing in team learning and development—a crucial focus in civil society. The case examines its journey, founder Aakash Sethi’s vision, and its talent-building model, emphasising self-learning and 21st-century skills for both employees and youth transitioning to employment.
  • Paper / Report

Talent Management Practices in the Indian Social Sector

  • Source : ISDM & CSIP
  • 9 September 2022
This report explores talent management practices and drivers of talent motivation which operate within the social sector. The report also outlines the talent investments made by organizations, and captures the factors driving talent to work in the social sector.
  • Paper / Report

Talent Management in the Indian Social Sector: A Summary Report

  • Source : ISDM & CSIP
  • 2 September 2022
Talent management (TM) directly impacts organisational performance, especially in social purpose organisations (SPOs), where human effort cannot be replaced by technology or funding. An SPO’s success depends on its personnel’s experience, knowledge, skills, and behaviours. However, TM in SPOs remains underexplored. To address this gap in India, ISDM and CSIP – Ashoka University conducted the “Talent Management in the Indian Social Sector” study (2021–22), producing five reports, 18 case studies, and three literature reviews. This report summarises the key findings from these studies, offering insights into TM practices within the Indian social sector.
  • Paper / Report

Talent Management in the Indian Social Sector: A Joint Study by ISDM, CSIP & Ashoka University

  • Source : ISDM & CSIP
  • 2 September 2022
Talent management (TM) directly impacts organisational performance, especially in social purpose organisations (SPOs), where human effort cannot be replaced by technology or funding. An SPO’s success depends on its personnel’s experience, knowledge, skills, and behaviours. However, TM in SPOs remains underexplored. To address this gap in India, ISDM and CSIP – Ashoka University conducted the “Talent Management in the Indian Social Sector” study (2021–22), producing five reports, 18 case studies, and three literature reviews. This report summarises the key findings from these studies, offering insights into TM practices within the Indian social sector.
  • Paper / Report

What is compensation?

  • Source : ISDM
  • 3 September 2022
The study found the existence of a positive relationship between education and experience levels within an organization, with the salary of the executive staff. Managerial performance has a positive relation to compensation, and the two measures of such performances used by organizations are fundraising and cost-effectiveness, especially when deciding the CEO’s compensation levels. The study also finds that executive-employee level factors such as intrinsic motivation could have a negative impact on the compensation levels of an organization’s staff, as intrinsically motivated individuals may accept wages for their efforts that are lower than the norm in the organization/sector.
  • Paper / Report

Regional Consultations on Talent Management in the Indian Social Sector

  • Source : ISDM & CSIP
  • 9 September 2022
This report is one of the first outputs of the ecosystem study on Benchmarking Talent Management in the Indian Social Sector, 2021-22. The report presents findings from consultations with organizational leaders from six different regions of the country, on key aspects of talent management, including factors that drive talent in the sector.
  • Paper / Report

Personnel Perception of Talent Management in the Indian Social Sector Report

  • Source : Korn Ferry, CSIP, ISDM
  • 9 September 2022
Drawing from a study with 92 social sector personnel, this report documents the perception of personnel towards their organizations as well as the social sector at large. It presents a holistic understanding of the perception of employees about their sense of affiliation; compensation and benefits received; and work structure in their organizations.
  • Case Study

National Centre for promotion of employment for disabled people: Dignifying the disabled

  • Source : ISDM & CSIP
  • 2 September 2022
The National Centre for Promotion of Employment for Disabled People (NCPEDP) is a not-for-profit organisation advocating for disability rights across India. Through research, campaigns, mentoring, and leadership development, it drives policy change for inclusion. The case explores how the founder’s deep commitment led to a social movement, culminating in a landmark 2016 law. Following the founder’s passing, NCPEDP sustained its advocacy efforts. It examines how a small organisation made significant strides in two decades, highlighting factors like perspective, cultural cohesion, strategic design, and governance. The case underscores how individual efforts can create lasting institutional legacies.
  • Paper / Report

Job Roles In the Social Sector

  • Source : ISDM & CSIP
  • 1 September 2022
Over the last three decades, the social sector has become more professional, adopting for-profit values and HRM practices while growing in complexity. Despite its employment size, job roles and compensation remain underexplored, with academic literature fragmented and limited. This article fills the gap through a systematic review of 37 publications from 236 records. It analyses publication trends and key aspects of social sector roles, including job functions, career paths, role complexity, and compensation. By identifying research limitations, the review highlights areas for further study to improve understanding and documentation of social sector careers.
  • Blog

Why consider a career in the Development Sector?

  • Source : ISDM
  • 24 November 2023
The last 8-12 months have given me a fabulous opportunity to interact with a lot of young, bright individuals studying different streams in some of the best colleges in the country, working as fellows and staff in the many social fellowships being offered today and especially those who have applied to ISDM’s 11-month Post Graduate Program in Development Management.I realized that a lot of such interactions ended with a common question from the participants on why they should really consider…
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