Systems Thinking and Complex Problem Design

Systems design recognises social problems as interconnected within larger systems, focusing on relationships, feedback loops, and patterns rather than isolated components. It emphasises the creation of holistic, adaptive solutions for complex, multifaceted challenge

Featured

The grassroots and the grass tree: Humana People to People India (HPPI)Paper / Report

1 June 2022

The grassroots and the grass tree: Humana People to People India (HPPI)

Humana People to People India (HPPI) is a non-profit organization working for the holistic development of marginalised populations in rural and urban India. Established in 1998, today it is an organization with an organizational strength of over 4,000 people, and working in 7,000 villages across 92 districts. The case engages with how HPPI evolved a structure, culture and organizational leadership to hold together multiple kinds of talent as well as work closely with the State and public delivery system that inform the current development narrative. The case can also inform learners of principles of design as they grow to scale.

All Content

  • All
Blog
  • 1 July 2022

Reinventing the role of Philanthropy for Social Justice in India

Philanthropy in Asia is maturing from a culture where giving has been historically grounded in religious and political beliefs towards a more systemic and responsive approach. Consistent efforts by civil society, the private sector and citizens along with increased government recognition towards inequities through appropriate policies have been making visible developmental and social changes. However, the fact remains that the progress is uneven with evidences of varying degrees of development in different regions, different societies and communities.
Blog
  • 1 December 2022

Moving beyond charity towards philanthropy for social justice: Role of local leadership in philanthropy

This blog is based on an episode of the ISDM-CPSJ 2022 Philanthropy and Social Justice Conversation Series that features conversations with thought leaders and action leaders on the need to reshape and tap the potential of philanthropy for social justice in India. As we continue to grapple with how best philanthropy can enable solving the many pressing issues of our times, it is crucial to consider the potential of local and community-driven leadership. We need to reflect on and evaluate how philanthropy
Media Article
  • 3 July 2023

Why students need to be educated about philanthropy

This opinion piece published in the education section of The Hindu emphasises the importance of integrating philanthropic education into student curricula. Introducing students to philanthropy fosters empathy, social responsibility, and community engagement. By understanding the impact of giving and volunteering, students develop leadership skills and a sense of purpose. Educating youth about philanthropy encourages them to address societal challenges proactively, cultivating a generation committed to positive social change and the betterment of society.
Case Study
  • 1 June 2023

Dhwani Rural Information Systems: Bridging the Technological Divide

This case study explores the journey of Dhwani Rural Information Systems, a social enterprise founded in 2012 by engineers Sunandan Madan and Swapnil Aggarwal. Focused on integrating technology into social sector organisations without disrupting their core functions, Dhwani has identified and standardised solutions for common technology challenges. The case highlights the need for a hybrid culture balancing development and technology, addressing challenges in talent sourcing, retention, and learning. With over 120 employees and 50+ projects, Dhwani’s experience offers insights for practitioners and researchers on building resilient, mission-driven social enterprises in competition with private sector talent demands.
Case Study
  • 1 May 2023

Arghyam: A praxis on regenerating a groundwater civilisation

Arghyam began as a funding organisation and has grown into a key voice in India’s water ecosystem. By 2022, it was collaborating with various organisations to advance water security solutions. This case study examines Arghyam’s strategic shifts, particularly its 2018 pivot towards leveraging digital technology for scalable impact. The transition required internal realignment, new engagement models, and enhanced capabilities while maintaining a lean structure. Arghyam’s journey highlights how addressing complex challenges does not always require vast resources but rather strategic agility, intentional decision-making, and a sustained commitment to a singular philanthropic cause.
Case Study
  • 1 January 2023

Quest Alliance: Learning how to learn

Quest Alliance emerged during India’s digital revolution, aligning with technology-driven changes in education and employment. Based in Bengaluru, it has grown with support from leading financial, IT, and development organisations. Founded in 2005, it expanded rapidly from a small team in 2009 to 234 employees managing INR 62 crore in 2022. Despite its growth, Quest remained committed to investing in team learning and development—a crucial focus in civil society. The case examines its journey, founder Aakash Sethi’s vision, and its talent-building model, emphasising self-learning and 21st-century skills for both employees and youth transitioning to employment.
Blog
  • 4 January 2024

Deciphering the Depth vs. Width Dilemma in Social Organisations

The Pervasive Dilemma in Social OrganisationsSocial organisations in India find themselves at a critical crossroads, entangled in a dilemma that defines the scope and impact of their work. The struggle to balance depth and width in addressing complex social issues is a common narrative among passionate social entrepreneurs. As they navigate the intricate web of challenges spanning education, health, livelihoods, gender, child protection, and nutrition, a fundamental question emerges: Should organisations cast a wide net, attempting to address multiple facets…
Blog
  • 6 May 2024

Building a Brighter Future: Collaborative Learning and Knowledge Creation for Social Impact

The Indian social sector is experiencing a dynamic transformation, with traditional funding models evolving and innovative financing mechanisms taking root. In this landscape of change, collaboration, knowledge creation, and stakeholder engagement aren’t options any longer, they are the cornerstones of a thriving and impactful future.Empowering Change Through Education: Cultivating Capacity for ImpactAt the heart of this transformation lies capacity building. It’s about equipping both Implementing organisations and donors with the knowledge and skills to navigate the complexities of innovative finance,…
Paper / Report
  • 1 June 2022

The grassroots and the grass tree: Humana People to People India (HPPI)

Humana People to People India (HPPI) is a non-profit organization working for the holistic development of marginalised populations in rural and urban India. Established in 1998, today it is an organization with an organizational strength of over 4,000 people, and working in 7,000 villages across 92 districts. The case engages with how HPPI evolved a structure, culture and organizational leadership to hold together multiple kinds of talent as well as work closely with the State and public delivery system that inform the current development narrative. The case can also inform learners of principles of design as they grow to scale.

C 20/5-6, Sector-62
Noida, Uttar Pradesh 201301
(Opposite JSS Academy of Technical Education)

Useful links
Development Management Hub
NatWest Library
DataSights
Contact Us
Join Our Newsletter

Connect with Us

Facebook Instagram Linkedin Youtube

© Indian School of Development Management (ISDM), 2025 | Privacy Policy | Terms & Conditions

Developed by ZAMSTARS

C 20/5-6, Sector-62, Delhi/NCR, Uttar Pradesh – 201301

Useful links

Subscribe To Our Newsletter

Connect with Us

Facebook X-twitter Youtube Linkedin Instagram

© The Indian School of Development Management(ISDM), 2024

Developed by ZAMSTARS

We use essential and analytics cookies to operate this website and understand how visitors interact with it. As this site also functions as a login identity provider (IDP) for other ISDM portals, some cookies are necessary to enable secure authentication. By continuing to use this site, you consent to our use of cookies.
Accept & Continue