Beyond Compliance: Firstsource’s CSR Blueprint for Inclusive and Sustainable Impact

  • 1 February 2024
  • Case Study
  • Publisher : ISDM
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This case study explores how Firstsource goes beyond compliance in CSR by focusing on deep employee engagement and long-term, trust-based partnerships with NGOs to create sustainable impact. It exemplifies practices aligned with Philanthropy for Inclusive Development (PID) through inclusive hiring, volunteering, and community partnerships.

Author(s) :

Mallika Luthra, Menaka Roa

Contact Author : cpid@groups.isdm.org.in

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Corporate social responsibility

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