The article discusses the growing but cautious adoption of AI within India’s social sector. While major tech companies and some SPOs are exploring AI’s potential, significant challenges remain. Smaller SPOs are often left behind due to high costs and a lack of skills and funding. Additionally, a key barrier is the limited availability of high-quality, well-organised data and a fear of issues like bias and data breaches. The article concludes that for AI to truly benefit the sector, SPOs must build a strong data foundation, start with small-scale projects, and receive sustained support from funders to build both infrastructure and an ethical mindset.
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