Impact or Illusion: Unpacking the Complexity of Social Change Measurement explores challenges highlighted by a diverse panel of practitioners, funders, evaluators, and NPO leaders. The report confirms real-world impact but stresses that conventional indicators often miss indirect and long-term outcomes – measuring shift takes time and nuance. It reveals misaligned definitions of “impact” across stakeholders and raises concern over data fatigue caused by excessive collection of low-value metrics. The report calls for co-created measurement frameworks, capacity building for funders and NPOs, streamlined data aligned with program logic, and a collaborative ecosystem that emphasises learning and adaptive change
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